FREQUENTLY ASKED QUESTIONS
APPOINTMENT
LINE NUMBERS
South African Citizens
Appointment line for Passports (Child passports applications
MUST be made by post ONLY), Birth Registrations,
Retention of RSA Citizenship and Exemption from Loss
of RSA Citizenship is 09065
540 799.
(South African
citizens who want to apply by POST are
free to come to the office Monday to Friday
between 3 PM & 4 PM to be assisted
with the taking of fingerprints)
Foreign Citizens
Appointment line for visas & temporary
residence permits is 09065
540 798.
:: Calls cost £1 / min from BT
Landlines. Other networks may vary ::
- PLEASE
NOTE: Administrative
Fines & Security Deposits are
still by post only
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Question: What
do I have to do to apply for my South African Drivers License?
Answer: The
issuing of South African Drivers License is administered by
the Department of Transport. Unfortunately, there is no representative
of the Department of Transport National at the South African
High
Commission, London. Therefore, you need to correspond directly
with the Department of Transport. Their contact details are
Department of Transport, Private Bag X 193, Pretoria, 0001,
South Africa.
Fax No. 0027 12 324 3486, Telephone No. 0027 12 309 3000 -
e-mail: ketso@ndot.pwv.gov.za - website: http://www.transport.gov.za/
Question: I have lost my
South African passport and wish to apply for a new passport. What
are the requirements and will my UK visa/permit
be placed in my new passport.
Answer: Click on the left hand side
for the appropriate passport topic. Our office is only responsible
for
the processing and issuing
of your South African passport. You would need to contact the
UK Home Office to obtain a replacement visa/permit.
Question: My Mother/Father/Grandmother/Grandfather/relative is a UK National,
may I apply for a UK residence permit/work permit.
Answer: We are
not in a position to answer questions relating to your residence
rights in the UK. You would need to contact the
UK Home Office.
Question: I have
a South African passport and a valid ancestry visa/holiday -working
visa. I want to travel
to Germany for holiday/business
purposes. Do I need a visa?
Answer: We are
not in a position to answer any questions relating to obtaining
visas/permits for any other country. You would need
to contact the Embassy/High Commission/Mission of the country
you wish to visit in order to confirm if you need a Visa, etc.
Question: I
hold a UK passport and my fiancé holds a French
passport. We are planning to go to South Africa on holiday and
to get married. What are the requirements for foreigners wishing
to get married in South Africa?
Answer: Other
than visa and entry requirements for South Africa, clients
need to contact the Marriage Officer (Priest, Vicar etc.)
directly to confirm if there are any additional requirements
that must be met.
Question: I need to
apply for a new passport through your office.Do you keep my old
passport whilst the application is processed.
Answer: NO,
we do not keep your current passport. We only require a copy
of your
passport.
Question: I got
married in the United Kingdom, what do I need to register my
marriage in South Africa.
Answer: By applying
for a new passport under your married name, you are automatically
registering your marriage, as you would need
to submit your Marriage Certificate.If you only wish to register
your marriage without applying for a new passport, then you must
submit the following documents:
- Certified copies of your Marriage Certificate
- Certified copied of your Passport or ID.
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